Hypnotist SecretsGet support1. Email support
For course access, billing, refunds, technical issues, or general questions, contact tyler@hypnotistsecrets.com. Hypnotist Secrets is operated by Hypnotist Secrets LLC. Email is the support channel for these online courses.
This opens your email app; this page does not submit a ticket automatically. If no app opens, copy the email address into your email service. Keep replies in the same thread so the context stays together.
2. What to include
Tell us the product name, the email used at checkout, what you expected, and what happened. For a technical issue, include the device/browser, lesson or page name, and an approximate time. A screenshot with private details removed is helpful. A receipt reference can help with billing questions, but do not send your full card number, security code, password, or authentication link. Do not send sensitive health information or recordings of other people without their consent.
3. Trouble accessing your course?
For the full Hypnotist Secrets course, open your member library and request a secure email sign-in link. Check your inbox, spam, and promotions folders. Use the same email you entered at checkout. If you already have an account, sign in with that account rather than creating another. If a link has expired, request a fresh sign-in link from the member library. If you still cannot access a paid product, email us with the purchase details. Do not buy it again to fix an access problem.
4. Refunds and billing
Core (2-Year Access Pass), Lifetime Access with its Masters of Hypnosis bonus, Sleep on Command and From Bricks & Balloons to Induction each have a 14-day satisfaction guarantee. For new $7 workshop purchases, If you go through the workshop, try it with a friend and still feel the training did not give you a place to start, email tyler@hypnotistsecrets.com within 14 calendar days after purchase to request your $7 back. We do not require a recording, submitted coursework or other proof. Earlier workshop purchases retain the refund promise shown when purchased. The optional $39 attempt review is separately refundable until recorded feedback is delivered. Earlier Core Content and Early Access purchases retain the guarantee promised at purchase. Read the Refund Policy for the full procedure and access effects. Email from the purchase address if possible and name the product you want refunded. A request sent within the guarantee period stays timely even if our response comes later.
5. Privacy, accessibility, and account security
For access, correction, or deletion of personal information, use “Privacy request” in your email subject and review our Privacy Policy. Tell us if a page or course material is difficult to access with your device or assistive technology, and describe the format or adjustment that would help. Report suspected unauthorized access without sending passwords or login codes. We may need to verify account ownership before making changes.
6. What support covers
Support helps with purchases, account access, technical problems, and questions about the course materials. A course purchase does not include private coaching, individualized treatment, crisis support, or an on-demand live session. A separately purchased $39 attempt review includes only the recorded feedback described in its review terms. We do not promise around-the-clock monitoring or an immediate response. If you have not received a reply, follow up in the same thread.
These courses are educational and recreational. This inbox is not an emergency or healthcare service. For an immediate emergency, contact local emergency services.
Workshop & attempt reviews
Your First Hypnosis Demonstration is hosted on our members website. The full course is in your member library. Open workshop email sign-in and use the same email entered at workshop checkout. Request a fresh sign-in link if an earlier one expired; do not buy again to fix access. An older Movement login does not replace secure email sign-in on our members website.
If you purchased the optional review, submit one video of up to 10 minutes from your workshop account. Recorded feedback is due within seven days after a valid submission. Email us for help with an inaccessible submission, feedback, refunds, or a privacy request. Private attempt videos are retained for 90 days after feedback delivery; promotional use requires separate permission and participant releases.
Read the workshop and review terms, workshop refund terms, private-video information, and optional media release.